Project information

• Category: UI/UX
• Client: Macquarie Bank - Banking and Financial Services
• Role: Product Designer
• Project Year: 2024 - Current
• Case Study #1: Work In Progress

NOTE: Due to the sensitivy of my work at Macquarie Bank, all my work is locked behind a password. If you are a hiring manager with my resume, it'll be on there. For all others, please contact me for further information.

Macquarie has been growing its mortgage business strongly year on year, with the broker channel driving the vast majority of that growth to become the fifth largest bank in Australia. Brokers originate around 95% of Macquarie’s home loans, making them central to the bank’s expanding market share and lending strategy.

Macquarie Broker Portal is an online platform built for mortgage brokers to manage their business with Macquarie Bank in one place. It allows brokers to submit and track loan applications, view real-time status updates, access client and loan details, and support customers beyond settlement. By centralising key tools, information, and communication, the portal helps brokers work more efficiently, reduce follow-ups and delays, and provide clearer, faster updates to their clients throughout the home-loan journey..